Q1. Are you a Manufacturer or Merchant ?
A. NS EXPORTS are a bonafide manufacturers of widest range of Glassware Instruments, Equipment for Schools, Colleges, Medical Colleges, Hospitals, Clinics, Engineering Colleges and Universities etc.
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Q2. Can I have free samples of Products ?
A. We can not supply free sample of products.
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Q3. Can you quote for or manufacture products which are not listed in your Online e-Catalogue or PRINTED DATABASE ?
A. Yes, we do supply items which are not listed in Online e-Catalogue or PRINTED DATABASE. These products are made as per your or End-user's specification, need and design. We can change the present specifications, design and parameters of our products to suit all tenders & requirements. Generally no development charges are levied. We appreciate your providing us sample, photograph or catalogue in case of tailor made items required by you, in absence of these, a detailed specification and purpose of item will help us to manufacture the item for you. For developent or enquiry of any product not mentioned in our database please contact directly.
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Q4. What is the minimum order that you ship ?
A. We at NS EXPORTS are committed to Total Client Delight .So there is no order limit, we supply order as less as US$ 25.00. But to defray high overheads for orders less than US$ 1000.00 a minimum handling charge of US$ 25 to US$75.00 is charged. Any order above US$ 1000.00 does not attract any handling charges. Suggestions: For Sea shipment minimum freight charged is for 1CuM or 1M³, we suggest an order of atleast this dimensions should be placed, which may be an assortment of various items. For Air Shipment minimum freight charged is for 10-20kg depending on destination.
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Q5. What warranty I get on Products ?
A. Every product from NS EXPORTS has a warranty for one year from date of shipment against manufacturing faults. Any damage or malfunction must be reported to us within 10 days of receipt of goods.
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Q6. How can I get goods with my company logo on the Products ?
A. All orders can be supplied with the goods having your logos if required. For this a graphic file either in .jpg or .gif extension will be required which can be sent by email. There is no extra cost for this facility.
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